Terms & Conditions

HealthSource of Downtown Mokena

Terms and Conditions for HealthSource of Downtown Mokena

Promotion Offer Limit:

Each individual is entitled to only one promotional offer. Any attempts to redeem additional promotional offers may result in the forfeiture of such offers. If you choose to make additional purchases beyond the initial promotional offer, a 5% deduction will be applied to your refund to cover transaction costs associated with processing. This deduction is non-negotiable and will be automatically applied to any refunds issued under these circumstances.

Appointment Cancellation Policy:

To be eligible for a refund of any payments made, you must cancel any scheduled appointment at least 48 hours prior to the appointment time. Cancellations made within this 48-hour window will not be eligible for a refund. For eligible cancellations, a 5% transaction fee will be deducted from the refund amount to cover administrative and processing costs. Please note that the refund will be processed using the original payment method and may take up to 10 business days to reflect in your account.

Late Arrival Policy:

Punctuality is important to ensure that all appointments run smoothly and on time. If you arrive more than 10 minutes late to your scheduled appointment, we reserve the right to reschedule your appointment to another available day and time. While we will make every effort to accommodate you, please understand that this may not always be possible due to our scheduling constraints. No refunds will be provided for appointments rescheduled due to late arrival, and any rescheduling will be subject to availability.

Outcome Disclaimer:

While we strive to deliver the highest quality of service, please be aware that individual results may vary. Various factors, including but not limited to individual circumstances, external influences, and adherence to recommended guidelines, can affect the outcome of the services provided. As such, we cannot and do not guarantee specific results. By engaging with our services, you acknowledge and accept this inherent variability in outcomes and agree that no specific result is promised or implied.

SMS Terms of Service:

SMS Use Cases:

By opting in, you agree that HealthSource of Downtown Mokena may send you SMS messages for the following purposes:

- Appointment confirmations, reminders, scheduling, and other account or service related notifications

- Promotional or marketing messages such as special offers, discounts, and updates, only if you separately opt in to marketing messages

Message Frequency:

Message frequency may vary.

Message and Data Rates:

Message and data rates may apply.

Opt Out Instructions:

You can opt out at any time by replying STOP to any message. After you opt out, you may receive one final confirmation message and, no further messages will be sent unless you opt in again.

Help and Customer Support Contact:

For help, reply HELP to any message or contact us directly using the phone number or email listed on our website.

Carrier Liability Disclaimer:

Mobile carriers are not liable for delayed or undelivered messages.

Age Restriction (18+):

You must be at least 18 years old to opt in to receive SMS messages from HealthSource of Downtown Mokena.

Privacy:

SMS consent is not shared with third parties or affiliates for marketing purposes. For more information about how we collect and use data, please review our Privacy Policy.